close up focus on call center headset device at VOIP system on telephone machine with virtual interface of communication at office desk for hotline telemarketing and network operation concept

A Better VoIP Phone System

What Do We Do?

VOIP, Voice over Internet Protocol, technology that allows for speech communication via the Internet. Server room background.

We are a telecom company hosting VoIP phone ​systems. Our founders came from an IT ​background, and because of this we truly ​understand the complexity of office networks. ​We are simply better at making VoIP phone ​systems more reliable and stable. We have made ​some strong industry partnerships to achieve this.


Call or email us for a free estimate, and we ​promise you will be glad you did.

Why Choose Us?

Lo​cal

We are a local, Canadian owned company. We love working with our clients to build a solution ​tailored​ to their business needs.

Work from Home

We have amazing work from home / remote office solutions to assist companies with flexibility and ​adaptation. One of the most popular functions our telephony clients enjoy is the ability to make ​calls from their cell phone that display as their business line for call display. Providing your staff ​with ​security and privacy.

Low Cost

Our customers love that we have managed to offer more features at a lower cost than most basic ​systems. We are happy to provide a free estimate - no reason to delay finding out how much you ​coul​d be saving AND gain more functionality!

Video Co​nferencing

Our solution includes video conferencing tools. No need to keep paying for Zoom or other ​alternatives​, this function is included!

Li​ve Chat

Chat from your website and Facebook using the same interface as your cell phones. Chat ​messages ​can be distributed across a team.

Ca​ll Centre

We​ can offer you a low cost comprehenzive call centre. With call flow and CRM integration.

Of​fice 365 Integration

Us​e your own toll free numbers inside your Microsoft Teams., allowing clients to dial into Teams.

Vo​icemail to Email

Do you hate dialing in to pick up voicemails? Have your voicemail sent to an email box. You can ​even ​get transcription of the voicemail and read it in your mailbox.

Ca​ll Recordibng

Record your calls either automatically or turned on and off by users on a case by case basis. This ​can​ be done in remote offices as well.

Na​tive CRM Integration

Co​mpatible with many common CRM solutions

network servers racks

More About Tall Pines Telecom

We are a Telecom company hosting our VoIP systems in Markham Ontario We have customers all over Canada Tall Pines Telecom has built some of the most stable and reliable systems in Ontario We are proud of the successful partnerships we have with our clients We enjoy working to bring hi tech reliable and flexible solutions to businesses As a client you can benefit from a partnership with our dedicated team which is constantly growing to meet the increasing demand We are particularly proud of our commitment to small businesses and helping our clients find cost efficient solutions to their problems We have made partnerships with some of the most innovative software and hardware companies on the planet Our partnerships with companies such as 3CX Fanvil and Nuday Networks help us to bring you the most reliable and stable solution going We service a variety of businesses from large to small and Tall Pines Telecom values each one like they were the only one

Adaptive Functionality

Does your phone system work for or against you?

Stop paying huge support fees, separate phone lines, long distance and fax. We have very simple ​pricing that has no hidden costs.


Are you feeling stuck because you paid a huge upfront fee and now feel stuck? We hear that story ​often, but many clients find that the savings and improved functionality are worth saying goodbye to ​your old technology and moving forward with our affordable and efficient systems.


Are you a Dentist running Tracker?

We integrate seamlessly! You can enjoy 1 click dialing and automatic lookup of your clients. Our ​dental clients are some of the most relieved with their choice to switch to our high end VoIP phone ​systems. It improves staff functionality as well as client experience.

Not all VoIP phone systems are made equally...

Is your VoIP phone system crackling, or sounds like a robot has entered the conversation? Are you ​experiencing call dropping? Do you have general call quality issues that make your staff want to ​pull their hair out? Our system can keep the functionality and price of VoIP but doesn’t have the ​problems that VoIP was previously known for. Our system is truly a cut above the rest, AND is ​hosted right here in a local Canadian data centre. ​

Examples of Supported Equipment

Han​DSETS

We provide an ​enterprise class ​handset that provides ​comfort and ​functionality.

Less Than Symbol

RECEPTION SE​TS

Busy reception desk ​and need extra ​functionality? We ​have devices that suit ​your needs too​!

Less Than Symbol

CO​NFERENCE ROOM

Conference room ​options that are both ​stylish and effective ​with optional speaker ​extenders.

Less Than Symbol
Office Phone

Up-Front and Honest Pricing

$50 / month

Monthly PBX Phone System

This monthly cost covers the phone ​system itself as well as the hosting. ​

$25 / month

Fee per Handset

To estimate the cost of your phone ​system establish how many handsets ​you use, multiply that by $25.00

$35 / month

Digital Fax

Are you a business that requires a fax? ​We have you covered for only $35.00.

Actual Cost Breakdown

Example 1: Small Law Office with 3 handsets

$125.00 or $160.00 with digital fax


Example 2: Medium Dentist Office with 7 ​handsets

$225.00 or $260.00 with digital fax


Above pricing includes:

-Auto attendant, extensions, voicemail, voicemail ​to email, long distance (Can & US), call transfer, ​hold music, find me/follow me, caller ID, dial-by-​name directory, potential software directory ​integration

-4 corporate channels

-2 DIDs (telephone number)

-911 service

-telephone number transfer (number port)

Unlimited long distance in North America ​(excluding Hawaii & Alaska)

-extensions based on number of handsets

Our Team

Bill Vardy, Managing Partner

With over 30 years of experience in the IT field, Bill Vardy is the ​Managing Partner of Tall Pines Telecom.


Bill’s passion is helping small, medium and large businesses adopt ​technology that suits their needs and their budget. Bill has taken his vast ​IT and network experience and applied it to VoIP phone systems to ​develop a comprehensive and advanced product.


Bill has been helping businesses with remote work technology and ​advanced phone functionality in and out of office since long before the ​global pandemic hit.


Bill has been following VoIP phone systems since they began and has ​used his experience and knowledge to understand the previous ​weaknesses of VoIP to develop this stable, reliable and affordable ​solution​ ​for businesses of any size!


Blake

Blake brings with him his vast experience and skillset as a true jack of all trades. ​Blake provides friendly and reliable service to clients and has been a huge asset to ​our team since he joined in May 2023. Blake serves clients in person and remotely all ​across Ontario and is quick to trouble shoot challenges, make updates as needed, ​and ​answer questions from our clients.

Carl

With over 30 years of experience in IT and network support like Bill, Carl is quick on ​his feet to trouble shoot problems and develop solutions quickly and efficiently. Bill ​and Carl have spent countless hours discussing computer challenges, network ​problems and on occasion have burned quite a bit midnight oil over the last 30 years ​helping clients overcome hackers, system crashes and Microsoft updates gone ​wrong. This extensive experience of how networks operate and function has helped ​to mold Tall Pines Telecom’s enterprise level approach to VoIP phones that can ​finally provide a full service experience.

Kyle

Like Bill, Kyle has had a love of computers and networks from a very young age. While ​he is currently working towards his education in Computer Sciences he is happy to ​assist clients with technical support or service needs. Kyle regularly pours over new ​and trending technology and suggests new and ingenious ways to implement them to ​assist our customers!



Megan

Megan helps with some of the back office functions for Tall Pines Telecom. While you ​are unlikely to have Megan assist you with client needs, if you opt for Tall Pines ​Telecom to record your personalized greetings, office hours, and staff directory (and ​anything else you may like) it is likely you will hear her voice regularly. We pair ​Megan’s decade of public speaking experience with our professional recording ​equipment to provide clear personalized recordings for our clients.

Digital VoIP conference phone, keypad, copy space

Find Us

Servicing in person and ​remote customers

Contact us for general inquiries

Monday - Friday

9​:00 AM - 5:00 PM

Email Address

info@tallpinestele.com

Phone Number

(905) 683 -5353